Guest Services


 
GUEST LUGGAGE STORAGE

Safely stores guest’s luggage. Monitored by CCTV


 
Free WiFi in Rooms

Free Wifi is available for in-house guests.

A password is required from the Front Desk.

* One pass code issue per paying bed user.


 
Room Amenities
  • Air-conditioning
  • Crib
  • Extra bed available* (Standard room only)
  • Hair dryer
  • Mini Refrigerator
  • Room Safety Deposit Box
  • Telephone
  • Television: basic cable, Pay per view available
  • Toothbrush and Toothpaste
  • Towels 2 sets
  • Twin Beds
  • Wake up calls

 
Swimming Pool
  • Large Pool Plus Kids Pool
  • Outdoor Pool: Daily 8:00am-7:00pm. No Lifeguard On Duty
  • Pool Towels Available at poolside only for hotel pool use

 
STAY FIT WITH OUR EXCLUSIVE HOTEL FITNESS CENTER
  • A complete FITNESS CENTER just for our Guam Plaza Hotel guests
  • Indoor gym facility with modern gym equipment, located near hotel pool
  • Hours of operation: Daily 6:30 am-9:30 pm

 
Business Center

The Business Center, located on G floor (Phase 2) is free for hotel guests

A password is required from the Front Desk.

Hours of operation: Daily 6:30 am-9:30 pm


 
Convenience Store

JP Mini Shop is open 24 hours, located in the hotel lobby.

It offers a wide variety of souvenirs, snacks, beverages and toiletries.


 
Ice Machines

Ice dispensing machines are located on all 3 building phases.

  • Phase I: 2nd and 3rd floor
  • Phase II: 2nd, 6th and 8th floor
  • Phase III: Ground, 5th and 7th floor

 
Parking

Complimentary on-site parking; Bicycle parking available


 
Car Rental

Nissan Rent A Car agency located inside lobby

www.nissanrent.com

Guam Plaza guests get a special 15% Off on NissanRent.com! Use Promo Code: GUAMPLZ


 
Public Transportation

Bus stop located in front of JP Superstore (connected to hotel lobby)


 
Taxi

Desk is located at entrance of hotel


 
Foreign Exchange

Foreign currency exchange is available at the Front Desk.
We accept Korean Won and Japanese Yen to US Dollar only.


 
Laundry Services and Dry Cleaning
  • Coin Operated Laundry (Open 24 Hours)
  • Washing Machine/Dryer $2.00
  • Same day laundry and dry cleaning services are available on weekdays (not holidays)*

 
Tour Agents

2 Tour desk lounge: Located inside hotel HIS and NET


 
Pet Policy

Only Service Dogs permitted